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Our Terms & Conditions

When you open an account on markigas88, you agree to the terms that keep your gameplay fair, your deposits secure and your withdrawals clear.

Account ownership stays yoursPayment methods verified at signupWithdrawal rules transparent and fixed
markigas88 Our Terms & Conditions
REACH US ANYTIME

How to Contact Us About These Terms

Team online

Live Chat Support

Open a chat from inside your account or from the markigas88 homepage. Our team responds in minutes during business hours, Monday through Sunday, 8 AM to 11 PM Jakarta time.

Email Our Policy Team

Send questions about terms, account rules or payment methods to [email protected]. We reply within 24 hours on weekdays, 48 hours on weekends.

In-App Help Centre

Browse our FAQ and policy summaries directly in the markigas88 app or desktop lobby under Settings > Help & Terms. Answers cover account access, deposits, withdrawals and dispute steps.

HOW WE PROTECT YOUR DATA

Security, Data & Your Rights Under Our Terms

Account Security & Passwords

We encrypt your login and all wallet transactions with 256-bit SSL. Never share your password; we will never ask for it. If you suspect unauthorized access, disable two-factor authentication recovery codes and contact support immediately.

Payment Data & PCI Compliance

Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers. Each deposit connects directly to your chosen payment provider; we only record your transaction ID and final balance.

Data Retention & Deletion

We keep active account data for the lifetime of your account plus 3 years after closure for compliance and dispute resolution. You can request a data export anytime through Settings > Privacy. Permanent deletion depends on local law and any outstanding claims.

Cookies & Tracking

We use cookies to keep you logged in, remember your chip stack and prevent fraud. Third-party cookies are optional; you can disable them in your browser settings. Disabling cookies may slow your lobby load but does not block gameplay.

Account Disputes & Appeals

If you believe markigas88 has violated these terms, open a support ticket with screenshots or proof. We review disputes within 5 business days and reply with our decision in writing via email and account notification.

Changes to These Terms

We update terms occasionally. Major changes (payment rules, closure policy, gameplay restrictions) are announced in-app and via email 30 days before they take effect. You may close your account without penalty before the update goes live.

Frequently Asked About Terms & Conditions

No. Your account is personal and non-transferable. Only you can log in and play. If you wish to close it, we will process account closure within 7 business days and return any balance to your registered payment method.

Contact support with your transaction ID and payment method name (e.g. DANA, OVO, GoPay, QRIS). We investigate within 48 hours. If the transaction failed and charged you twice, we'll reverse the duplicate within 5 business days of approval.

Yes. Your game history, balance and bets are private to your account. We do not share them with third parties without your consent, except where local law requires disclosure for fraud investigation or regulatory compliance.

We can suspend an account immediately if we detect fraud, breach of terms or prohibited conduct. For routine closure, we give you 24 hours notice and 7 days to withdraw your balance. Banned accounts forfeit unclaimed balances after 90 days.

We accept deposits and withdrawals via DANA, OVO, GoPay, QRIS and bank transfer. Each method has its own clearing time: DANA, OVO, GoPay and QRIS usually clear in under 1 minute; bank transfer takes 1–3 business days depending on your bank.

Yes. Chips in your wallet are your property until you play them or withdraw. If you close your account, we return any unused balance to your payment method within 7 business days.

We retain your account data for 3 years after closure to comply with tax law and investigate disputes. You can request a full export of your data anytime. Permanent deletion may take 90 additional days depending on local law and open claims.